| Appraisal Training
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[ Top ] | This course provides participants with information about the University’s appraisal scheme and an introduction to the review forms in order to enable them to become active participants of the appraisal process. |
BSC Certificate in Supervising Staff Safely
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[ Top ] | The University has recently become a training centre for delivering the BSC Awards Level 2 Certificate in Supervising Staff Safely programme and ran a number of successful programmes in 2006/07. |
Building & Managing Budgets in a Competitive Climate
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[ Top ] | This workshop introduces participants to the nature, characteristics and application of techniques to planning, both short and long term, for resource utilisation, in the contexts of internal and external scrutiny and competition. The course will assist Heads of responsibility centres in completing the Income and Expenditure Review. Further details and course outline |
| CIEH Risk Assessment Principles and Practice
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[ Top ] | This one-day course is designed for anyone with responsibility to conduct risk assessments. It is aimed at developing and improving practical competency, not simply in writing the assessments but in ensuring that they carry through into real improvements in safety. A requirement of the CIEH certificate awarded following the course is the completion of an assignment – a risk assessment report – following the training day. |
| Chairing Meetings (LSHTM)
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[ Top ] | This course aims to enable participants to improve the effectiveness and efficiency of meetings. This course will examine problems with meetings, planning meetings, conducting and controlling the meeting, summarising and follow-up action to be taken as a result of a meeting. As a result of the programme participants should be able to: |
| Coaching Skills for Managers
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[ Top ] | Participants on this course will explore their role in the on-the-job development of their staff. The course will cover a range of coaching techniques and the skills required to improve the performance of individuals in their team. Styles of coaching will be analysed and practised in role-play so managers can find a style that best suits them. Participants will also consider the benefits and methods of effective delegation. |
Determining Priorities and Managing Time
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[ Top ] | By the end of the course participants will have: Clarified what exactly it is they are trying to achieve; Analysed how they spend their time at present; Considered how to reduce the pressures felt through lack of time; Appraised options for doing things differently. Content: Common time management problems; Issues associated with setting goals within the university environment; The difference between what is important and what is urgent; Time wasting habits; Many practical ways to make more time; Maintaining the balance of time between work and home. |
| Disciplinary and Grievance Procedures
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| Effective Management Skills
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[ Top ] | This course is intended for those who are already in management roles. The session will provide the opportunity to review your management techniques and will cover the skills needed to be an effective and motivational manager. We will cover leading and motivating teams, making the best use of team diversity and addressing issues of performance and motivation. Further details and course outline |
| Employment Law for Managers
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[ Top ] | This one-day course aims to increase managers’ confidence in dealing with the legal aspects of managing people. The course covers some commonly encountered situations and sets out line managers’ responsibilities under employment law, as well as offering best-practice guidance through the use of case studies and worked examples. Topics include discrimination, effective absence management, discipline, data protection and bullying. Further details and course outline |
| Inter-personal Conflict Management and Negotiation
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[ Top ] | Conflict can be healthy and desirable to retain creativity and keep groups moving forward, but so often conflict between individuals and within and between groups becomes destructive and personal. The key is in early recognition of unhealthy conflict, accurate diagnosis of its causes and the development of effective strategies for dealing with it. Content: During the course the following will be considered: Healthy and unhealthy conflict; Early detection of difficulties; Why people conflict; Determining causes of conflict from the symptoms; Personal approaches to conflict management; Approaches to negotiation (using a model based on the outcome of the Harvard University Negotiation Skills Project); Development of personal strategies for managing difficult situations. |
| Introduction to Management
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[ Top ] | This course is intended for new or aspiring managers. We will look at the role of the manager and gain an understanding of our own preferred management style. We will look at the importance of building and motivating teams and ensuring optimum performance through best use of individual skill. Further details and course outline |
| Managing Diversity
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[ Top ] | This course looks at the important issue of Equality and Diversity within the University context. Participants will gain an understanding of the legal framework in this area and the implications for their role as a manager. We will look at the practical implications for our roles including some of the issues, which we may need to address. Participants will have the opportunity to develop practical plans to translate learning into actions for their area of responsibility. |
| Making Sense of Accounting and Budgeting SystemsTheory and Practical Application in preparation for UniFi21
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[ Top ] | This one day Workshop is designed to introduce participants to the essence of Accounting and Budgeting as a pre-cursor to the introduction of the new accounting system for the University of London in summer 2008. It equips participants with the contextual knowledge, understanding and skills to provide a sound base on which to locate subsequent and more detailed, specific training and skills development in the operation of the new system.Further details and course outline |
| Performance Management
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[ Top ] | This course is intended for those who are responsible for managing others. We will focus on the importance of positive management of staff to ensure that staff have the ability and are motivated to perform well in their role at the university. We will look at the skills needed to address performance issues in a proactive and constructive manner and attendees will develop techniques to make their interventions more effective. Further details and course outline |
| Proactive Project Management
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[ Top ] | The aim for this two day workshop is to use key principles of project management to help participants to improve their effectiveness in delivering successful projects, in managing a portfolio of projects and to drive individual and organisational strategy. This course is strongly tailored top the participants’ specific requirements. Further details and course outline |
| Recruitment and Selection
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[ Top ] | This course will cover the legal framework within which recruitment will take place and will include good practise guidance for preparation, planning and selection processes. We will discuss job descriptions, person specifications, interview structures and questioning techniques to ensure that optimum selection decisions are made. Please note: The prerequisite for attending this course is the completion of the Managing Diversity online package (log-in using your usual network username and password). |
| Running Interviews and Sensitive Meetings
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[ Top ] | This is a skills based session and complements the Recruitment and Selection, Disciplinary and Grievance and Performance Management courses. We will cover the core skills needed for effective interviews and meetings. Participants will have the opportunity to undertake practical exercises including the recruitment and selection interview and sensitive meetings. |
| Strategic Planning and Management
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[ Top ] | For staff needing to review and develop the direction of their group, unit or department, taking into account the wider environment within which they are operating.
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