Our policies and procedures
This page helps you find out more about our current written protocols, policies and procedures for delivering our services and responsibilities. The Ordinances are procedural rules which set out, in detail, how the University should conduct its business.
Policies and procedures for conducting university business
Procedures and policies relating to academic services
School of Advanced Study policies 
Procedures and policies relating to student services
University of London International Programmes
Procedures and policies relating to human resources
Human resources policies and documents
Staff development
Procedures and policies relating to recruitment
Job vacancies
Code of Conduct for members of governing bodies
Equality and Diversity
Health and Safety
Estate management
The University’s Carbon Management Plan (2010-2015)
Complaints policy
The general student complaints policy is available on the Ordinances page. Other relevant information includes:
School of Advanced Study quality assurance
Freedom of Information complaints procedure 
[1 pg, 15KB]
Records management and personal data policies
Copyright, disclaimer and privacy information
Research policy and strategy
School of Advanced Study quality assurance
School of Advanced Study research ethics
Charging regimes and policies
Make a request
Records.management@london.ac.uk 
University of London publication scheme
1 Who we are and what we do
2 What we spend and how we spend it
3 What our priorities are and how we are doing
4 How we make decisions
5 Our policies and procedures
6 Lists and registers
7 The services we offer
FOI Policy 
[PDF 8pgs, 169KB]
