Managing Stress in the Workplace

As a Manager you need to be aware of the causes of stress and the symptoms that people exhibit if they experience stress.

This guide will assist you in identifying signs of stress among your team and, if any of your employees experience stress, help you to deal with it. We will also explain the steps you can take to help prevent stress from occurring within your team.

1. What is stress?

2. The impact of stress on the workplace

3. The University's duties

4. Signs of stress

5. Causes of stress

6. The essential role of the line manager

7. Dealing with stress

8. Preventing stress

Managing stress responsibilities overview:

Role

Responsible for:

Employees

  • Talking to their Managers about their job and its demands;
  • Identifying and taking the initiative regarding their development needs;
  • Taking an active part in performance management and staff development;
  • Voicing any concerns about job security, changes in job structure and so on to their Manager.

Line Managers

  • Ensuring that good two-way communication processes are in place;
  • Setting clear and measurable work objectives for their staff;
  • Identifying development needs and ensuring appropriate development is provided;
  • Ensuring that return to work discussions take place after a sickness absence in order to establish how the employee is and provide them with help and support if necessary.

Human Resources

  • Providing advice and guidance on the management of stress in the workplace;
  • Providing suitable training courses;
  • Monitoring staff medical certificates for stress being given as a cause of sickness absence and responding accordingly;
  • Consulting with Trade Union Safety Representatives on all action relating to the prevention of workplace stress.

Human Resources Department

1st Floor, Stewart House
32 Russell Square
London
WC1B 5DN

Email: HR Enquiries