This page contains information about the accessibility features of this site, including levels of conformance to industry standards, how to use this site, useful links and resources and the option to give feedback.

It is the University’s intention to continue to make this site as accessible as possible.  Should you experience any difficulty in finding the information you require in the appropriate format, you are encouraged to contact the webmaster .


Accessibility features

This site has been developed to ensure content is available to the widest possible audience, including readers using assistive technology or accessibility features. Features employed in this site to make information more accessible are:

  • The pages on this website are all printer-friendly - just the University of London logo and the page content will appear on any printouts you make.
  • This site uses CSS for visual layout. For optimal viewing, it is recommended that you use a browser with CSS2 support. If your browser or browsing device does not support style-sheets, the content of each page will still be readable.
  • All text uses relative font sizes so text can be enlarged or reduced using the text size options available in visual browsers (see instructions below).
  • All informational images contain an ALT tag and decorative images are either relegated to the CSS document or have a null ALT attribute.
  • All pages use flexible page formats so pages can be automatically resized for different window sizes and screen resolutions.

To top

Conformance to industry standards

Standards compliance is an integral part of creating functional and accessible websites. As a result, the pages on this site adhere to the following standards:

This site follows World Wide Web and it also complies as far possible with the recognised Web content Accessibility standards set by the W3C Web Accessibility Initiative and CAST. All pages are level A compliant which means that no users should find it impossible to access their content, and the majority of check points meet level AAA (the very highest level of accessibility currently defined).

To top

Changing the text size

If you wish to increase the size of fonts on this (and other) sites, use the following instructions for popular web browsers:

  • Internet Explorer 5.x and above- select View | Text Size from the browser's menu bar. You can also select Tools | Internet Options | Accessibility | Ignore fonts.
  • Netscape 4.x - select View | Increase or Decrease Font from the browser's menu bar or press the Control key and the [ key together.
  • Opera - press the + or - (minus) key on your number pad.
  • Google Chrome - Using your keyboard to adjust text size:
    To make the web page text size larger: Ctrl + + on the numeric keypad (hold down Ctrl and press +), or Ctrl + = on the main keyboard.
    To decrease the text size: Ctrl + -
    To return to the default font size press Ctrl + 0
  • Firefox - Using your keyboard to adjust text size:
    To zoom in, increasing the size, press and hold Ctrl while pressing +.
    To zoom out, decreasing the size, press and hold Ctrl while pressing -.
    To reset size back to normal, press and hold Ctrl while pressing 0.

To top

Downloading files

You may need to use plug-in applications in order to access or download some files on this site. Here is a list of applications and links to free downloads.

  • Documents with the icon  are in PDF (Portable Document Format).  Before you can read them you will need Adobe Acrobat Reader which can be downloaded free from the Adobe website .
  • Documents with the icon  are in DOC format (MS Word). Microsoft WORD viewer. 
  • Documents with the icon are in XLS or XLSX format (MS Excel), Microsoft Excel.
  • Documents with the icon  are in PPT format (MS PowerPoint). Microsoft PowerPoint viewer.
  • E-mail addresses with the  icon generate an e-mail if an active e-mail package is installed on your PC.

To top

External links

External links have the icon  and will be opened in a new browser window to allow you to switch between the University of London website and the newly opened page.

To top

To top


If you have questions or problems with accessing the University of London website, please email webmaster  or write to the Webmaster at the Communications Office, University of London, Senate House, Malet Street, London WC1E 7HU. 

You can telephone the University during office hours, which are Monday to Friday from 09.00 – 17.00 on +44 (0) 20 7862 8360.

To top