Contact University of London

If you are a current or prospective student, or have a general enquiry, please contact us through the Student Advice Centre.

Student Advice Centre (SAC) Telephone: +44 (0)20 7862 8360 (our lines are open Monday to Friday 09:30 - 16:30 GMT)

Telephone central switchboard: +44 (0)20 7862 8000

If you are a graduate or previously studied with the University, please contact the Development Office in the first instance. 

Postal address
Please remember to include the recipient and department name:

University of London
Malet Street
London WC1E 7HU

The impact of the coronavirus pandemic means that we are currently unable to offer in-person assistance at our offices in London. The University remains committed to supporting students throughout this difficult time.

Please use our online enquiry system via Ask a question to contact us and we will get back to you as soon as possible.

Distance learning

Telephone: +44 (0)20 7862 8360  (our lines are open Monday to Friday 09:30 - 16:30 GMT)

If you have already logged an enquiry please note that these are handled in a strict date order. Our support team will not be able to prioritise requests and can only advise on the status of your enquiry and add additional information from you.

If you are a current student or applicant, please have your nine-digit student number or prospective student number ready, so that we can find your student record and assist you.

The impact of the coronavirus pandemic means that we are currently unable to offer in-person assistance at our offices in London. The University remains committed to supporting students throughout this difficult time. Please use our online enquiry system via Ask a question below to contact us and we will get back to you as soon as possible.

• View our distance learning Frequently Asked Questions and Knowledge base.
• Ask a question about your distance learning programme via the Student Advice Centre.

How to apply for a distance learning programme

We will help you in any way we can to make your application successful. View the checklist to help you get started with your application.

More information about how to apply.

On Campus

If you wish to study on campus with a federation member you should contact them directly for full information.

Contact us via the Student Portal

Telephone: +44 (0)20 7862 8360 (our lines are open Monday to Friday 09:30 - 16:30 GMT)

If you have already logged an enquiry please note that these are handled in a strict date order. Our support team will not be able to prioritise requests and can only advise on the status of your enquiry and add additional information from you.

If you are a current student or applicant, please have your nine-digit student number or prospective student number ready, so that we can find your student record and assist you.

The impact of the coronavirus pandemic means that we are currently unable to offer in-person assistance at our offices in London. The University remains committed to supporting students throughout this difficult time. Please use our online enquiry system via Ask a question below to contact us and we will get back to you as soon as possible.

• View our distance learning Frequently Asked Questions and Knowledge base.
• Ask a question via the Student Advice Centre about your distance learning programme.
• If you have requested transcripts or certificates please follow the guidance given by staff. View Transcripts Office and Diploma Production Office contact details via requesting a transcript.
• School of Advanced Studies students based at Senate House should book an appointment for an in person visit to see a member of the registry team. Appointments can be booked by email to:
  MPhil / PhD only: research.degrees@sas.ac.uk or
  All MA, MRes, LLM, PG Certificate and PG Diploma: taught.degrees@sas.ac.uk

Telephone: +44 (0)20 7862 8360  (our lines are open Monday to Friday 09:30 - 16:30 GMT)

If you have already logged an enquiry please note that these are handled in a strict date order. Our support team will not be able to prioritise requests and can only advise on the status of your enquiry and add additional information from you.

If you are a current student or applicant, please have your nine-digit student number or prospective student number ready, so that we can find your student record and assist you.

The impact of the coronavirus pandemic means that we are currently unable to offer in-person support at our offices in London.

View our distance learning Frequently Asked Questions and Knowledge base.

Please Ask a question via the Student Advice Centre and we will get back to you as soon as possible.

For how to obtain replacement documents see Requesting a transcript.

Alumni information on our website.

• Email: alumni@london.ac.uk
• Telephone: +44 (0)20 7862 8009

Information about supporting us with a donation 

• Email: development@london.ac.uk
• Telephone: +44 (0)20 7862 8009

Find out more about our venues.

• Telephone: +44 (0)20 7862 8127 or +44 (0)20 7862 8128
• Email: conference@london.ac.uk

For more information see the Stay Central short stay page.

• Email: staycentral@london.ac.uk
• Telephone: +44 (0) 20 7862 8881

Intercollegiate Halls or University of London Housing Services offers a range of services to assist and support students

• Email: housing@london.ac.uk
• Telephone: +44 (0)20 7862 8880

You can view our social media directory which covers the broad range of accounts across the University of London.

Email: mediarelations@london.ac.uk or view the dedicated media and press enquiries page.

The nearest underground stations are:

• Russell Square (Piccadilly Line)
• Goodge Street (Northern Line)
• Tottenham Court Road (Central Line and Northern Line)
• Euston Square (Circle Line, Metropolitan Line and Hammersmith and City Line)
• Euston Station (Victoria Line & Northern Line)

Euston, King’s Cross and St. Pancras mainline stations are within walking distance. The other London mainline stations are a short tube or taxi journey away.

Closest bus stops - Tottenham Court Road or Russell Square (Numbers 7, 24, 29, 68, X68, 73, 91, 134, 168 and 188).

The surrounding area of the University's central precinct has a number of places in which you can attach and lock your bicycle. However, if you are attending a conference and wish to use the University's facilities for parking you will need to contact the Conference Office to prearrange the use of a space.  

Alternatively, if you are coming for a meeting or visiting the premises you will need to ask the University representative managing your visit or meeting to arrange a space for you through security/reception.

Please note that spaces are limited and that bicycles left on our premises are done so at the owner’s risk. We recommend that belongings are locked away out of sight as the University cannot be held responsible for thefts or damage to bicycles.

Public car parking is not available at Senate House. NCP car parks are available at Woburn Place & Bloomsbury Place.

The west entrance of Senate House is now a unique place to meet, eat, and be entertained for students, staff, and the local community.

The architecturally designed independent structure, which opened on 6 October 2022, provides dual entertainment spaces, allowing for performances to take place at the base of or underneath the steps. The surrounding area provides further opportunities for engagement with visitors through pop-up stalls and food/beverage vans to support a variety of social events. 

You can find the steps at the Malet Street entrance to Senate House.

If you have lost something in Senate House, please go to the reception desk. Reception is located within Senate House, near the entrance to the Crush Hall.

You can send a description of the item, the room and the date lost by email to Senate House Reception.