Contact or visit the University of London

General enquiries

• Telephone: +44 (0)20 7862 8000
• Use our online enquiry hub to contact us and we will get back to you as soon as possible.

Current or prospective students

• Contact us through the Enquiry Hub.
• Enquiry Hub Telephone: +44 (0)20 7862 8360 (our lines are open Monday to Friday 09:30 - 16:30 GMT)

Alumni

If you are a graduate or previously studied with the University of London, please visit the Alumni pages for information and contact details.

Postal address

Please remember to include the recipient and department name:

University of London
Malet Street
London
WC1E 7HU

Distance learning

Telephone: +44 (0)20 7862 8360  (our lines are open Monday to Friday 09:30 - 16:30 GMT)

If you have already logged an enquiry please note that these are handled in a strict date order. Our support team will not be able to prioritise requests and can only advise on the status of your enquiry and add additional information from you.

If you are a current student or applicant, please have your nine-digit student number or prospective student number ready, so that we can find your student record and assist you.

Our University of London reception desk is open from 9:30am to 4:30pm, Monday to Friday. While in-person assistance is available during these hours, we encourage you to use our online enquiry system via "Ask a Question" below. We remain committed to supporting students and will get back to you as soon as possible.

• View our distance learning Frequently Asked Questions and Knowledge Base.
• Ask a question about your distance learning programme via the Enquiry Hub.

How to apply for a distance learning programme

We will help you in any way we can to make your application successful. View the checklist to help you get started with your application.

More information about how to apply.

On Campus

If you wish to study on campus with a federation member you should contact them directly for full information.

Contact us online

• Contact us via the Student Portal.
• Telephone: +44 (0)20 7862 8360 (our lines are open Monday to Friday 09:30 - 16:30 GMT)

If you have already logged an enquiry please note that these are handled in a strict date order. Our support team will not be able to prioritise requests and can only advise on the status of your enquiry and add additional information from you.

If you are a current student or applicant, please have your nine-digit student number or prospective student number ready, so that we can find your student record and assist you.

Contacting us in person

Our University of London reception desk is open from 9:30am to 4:30pm, Monday to Friday.

While in-person assistance is available during these hours, we encourage you to use our online enquiry system via the Enquiry Hub.

We remain committed to supporting students and will get back to you as soon as possible.

More information

• View our distance learning Frequently Asked Questions and Knowledge Base.
• If you have requested transcripts or certificates please follow the guidance given by staff. View Transcripts Office and Diploma Production Office contact details via requesting a transcript.
• Our School of Advanced Study Registry team is available from 10:00am to 4:00pm, Monday to Friday. While in-person assistance is available during these hours, we encourage you to use our online enquiry system via the Enquiry Hub.

For how to obtain replacement documents see requesting a transcript.

Learn how you can stay connected as a valued part of our global alumni community by visiting Alumni pages of our website.

Learn more about making a philanthropic donation in support of the University’s mission to transform lives through education. 

Find out more about our venues.

• Telephone: +44 (0)20 7862 8127 or +44 (0)20 7862 8128
• Email: [email protected]

Intercollegiate Halls or University of London Housing Services offers a range of services to assist and support students.

• Email: [email protected]
• Telephone: +44 (0)20 7862 8880

For more information see the Stay Central short stay page.

• Email: [email protected]

You can view our social media directory which covers the broad range of accounts across the University of London.

Email: [email protected] or view the dedicated media and press enquiries page.

The nearest underground stations are:

• Russell Square (Piccadilly Line)
• Goodge Street (Northern Line)
• Tottenham Court Road (Central Line and Northern Line)
• Euston Square (Circle Line, Metropolitan Line and Hammersmith and City Line)
• Euston Station (Victoria Line & Northern Line)

Euston, King’s Cross and St. Pancras mainline stations are within walking distance. The other London mainline stations are a short tube or taxi journey away.

Closest bus stops - Tottenham Court Road or Russell Square (Numbers 7, 24, 29, 68, X68, 73, 91, 134, 168 and 188).

The surrounding area of the University's central precinct has a number of places in which you can attach and lock your bicycle. However, if you are attending a conference and wish to use the University's facilities for parking you will need to contact the Conference Office to prearrange the use of a space.  

Alternatively, if you are coming for a meeting or visiting the premises you will need to ask the University representative managing your visit or meeting to arrange a space for you through security/reception.

Please note that spaces are limited and that bicycles left on our premises are done so at the owner’s risk. We recommend that belongings are locked away out of sight as the University cannot be held responsible for thefts or damage to bicycles.

Public car parking is not available at Senate House.

NCP car parks are available at Woburn Place & Bloomsbury Place.

We welcome visitors to our University of London campus and want visitors to enjoy their time with us and feel safe and secure.

Our Visitor Regulations explain how we work to achieve this and how visitors contribute to that goal.

The west entrance of Senate House is now a unique place to meet, eat, and be entertained for students, staff, and the local community.

The architecturally designed independent structure, which opened on 6 October 2022, provides dual entertainment spaces, allowing for performances to take place at the base of or underneath the steps. The surrounding area provides further opportunities for engagement with visitors through pop-up stalls and food/beverage vans to support a variety of social events. 

You can find the steps at the Malet Street entrance to Senate House.

If you have lost something in Senate House, please go to the reception desk. Reception is located within Senate House, near the entrance to the Crush Hall.

You can send a description of the item, the room and the date lost by email to Senate House Reception.

BLOOM @ Senate House is a unique space in the heart of Bloomsbury. It is the perfect place to meet and relax after a study session in Senate House Library.

As well as offering spots for individual study, BLOOM @ Senate House is perfectly equipped for collaborative work. A variety of comfortable breakout spaces and the café make it easy to socialise, study together and share ideas.

Learn more about BLOOM @ Senate House.