Inclusive practice / Access arrangements
We welcome applications from anyone with specific access requirements. Our mission is to ensure that our services are accessible to all. We also respect individual choice and strive to create an inclusive, flexible and supportive environment which recognises the diversity of every individual.
In this section
Our Inclusive Practice Policy [PDF] is relevant to you if:
- you have a disability or learning difficulty.
- you are currently in prison.
- you have a legally imposed travel restriction.
- you may have access examination requirements.
Definition of disability
In the UK, disability is defined as:
- a physical or mental impairment.
- the impairment has a substantial and long-term adverse effect on the person’s ability to carry out normal day-to-day activities.
- the effect of the impairment has lasted or is likely to last for at least twelve months.
The disability definition includes:
- physical or mobility impairment, e.g. wheelchair users.
- visual impairment (the impairment cannot be corrected by using reading glasses) e.g. blind or partially sighted.
- hearing impairment.
- learning difficulties e.g. dyslexia.
- mental health difficulties.
- medical conditions, e.g. epilepsy, diabetes.
If you are not sure if you are covered by this definition, please contact the Inclusive Practice Manager.
Telling us about your disability and/or requirements
You have the opportunity to disclose a disability and/or any specific requirements you may need (such as access arrangements for exams or materials in alternative formats) on the Access Requirements form when you apply.
You can also complete the Access Requirements form [Word] or contact us to discuss your access requirements at any time during your student life cycle.
If you don’t tell us about your requirements early enough, we cannot always guarantee that arrangements will be made. It is important that we discuss these with you as soon as possible. You will also need to submit supporting medical evidence.
How to provide medical evidence
Any information you provide will be treated with sensitivity and in confidence.
How do we process data about students?
What can we offer?
We will advise you on the support available to you at the University of London, and make every reasonable effort to support you through your studies. The support we offer includes:
- Study materials in an alternative format
- Access examination arrangements
The vast majority of your learning materials for your course will be provided online. If you require materials in an alternative format, please contact us to discuss your needs.
Access arrangements may be approved if you are unable to sit examinations under standard conditions. These are not designed to give you any advantage over anyone sitting exams under standard conditions.
Find out more about access arrangements for your exams.

Applications from imprisoned persons
If you are in prison, we advise you to speak to your prison authorities before applying to the University. You must check whether they will allow you to study and whether they are willing to make arrangements for you to sit examinations in prison on the scheduled dates.
Please provide us with the relevant authority's contact details so we can make the necessary arrangements for your examinations. They will also need to complete the following document:
Applications from people currently in prison [Word].
Further information
For a comprehensive overview, please see our Specific Access Requirements handbook [PDF].
How to contact us
If you would like to discuss your needs, please contact our Inclusive Practice Manager:
Address:
University of London
Stewart House
32 Russell Square
London WC1B 5DN
- Email: special.arrangements@london.ac.uk
- Telephone: + 44 (0) 20 7664 4824