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The Student Insider

The new TalkCampus support line


Written by
Ashley Adaya

A new crisis support helpline has been launched on the peer support network, TalkCampus.

Image of young man with text 'feeling lonely? Reach out to people who understand. Download TalkCampus for instant student peer-to-peer and clinical crisis support.

The University of London is committed to supporting our students to look after their wellbeing and stay motivated throughout their studies, but we understand that at times you might experience feelings of being overwhelmed or lonely. If you’d like to talk to someone, TalkCampus is an online peer-to-peer mental health and wellbeing support network – available 24/7, wherever you are in the world. 

The free app provides a platform for students to connect and support one another with their studies and has been available since February 2020. Although TalkCampus is a safe place where you can anonymously and confidentially share how you are feeling, we understand that in certain circumstances additional support might be required, and so we are launching a new TalkCampus Crisis Support Line.   

If you’re experiencing a crisis 

We know that struggles can quickly turn to crisis. On TalkCampus, students can seamlessly transition from our peer support community to a clinician at any time of the day or night, from anywhere in the world. Clear in-app signposting lets students know exactly where to find additional support. If a student is identified as possibly heading towards crisis or struggling with feelings of suicide, TalkCampus staff will triage them directly through to the helpline.

Clinical support will be available in multiple languages, including English, Spanish, Mandarin, Cantonese and French, with plans to include more languages in the future. 

Talking online to people you haven’t met about your mental health may not feel natural, but TalkCampus acts as a unique, confidential platform to connect like-minded students and clinicians around the world, within a safe space. 

Image with quote: "Having a safe place to reach out has been a real lifeline for me. TalkCampus helps me daily as I get the support I need, whether mentally or emotionally." Haala, Pakistan

What do your fellow students think?

Whether it’s exam anxiety, depression, loneliness or a simple wish to talk with others, TalkCampus offers a friendly community where genuine support can be offered and received. In this blog article, University of London student Haala explains how the app helps her when she needs someone to talk to.

TalkCampus is your space, free of judgement and full of support and guidance to manage your mental health and wellbeing. If you need someone to talk to, don’t hesitate to join the community.  

Join TalkCampus today

The TalkCampus app is available for all University of London students. Follow these three simple steps to access the free app:

  1. Download the TalkCampus app for free from Google Play or the App Store
  2. Select the ‘Sign up’ button on the home page of the app
  3. Enter your university email address and choose a password

Find out more about TalkCampus.