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Fast-track your degree with Google's IT Support Professional Certificate

A partnership between the University of London and Coursera is opening up the world of IT for potential learners across the globe, through the Google IT Support Professional Certificate.

Written by Binda Rai |

Using a virtual reality headset
This collaboration allows learners to gain both job-ready skills and academic credit in a flexible and accessible way.

This Certificate is available on-demand through Coursera for anyone interested in IT, regardless of prior training or qualifications. Not only does the Certificate prepare learners for entry-level roles in IT, but it is also recognised by the University of London as prior learning, giving students exemption from a compulsory module, entitled How Computers Work, on its online BSc Computer Science degree programmes.

The University of London recognises the following five courses of the Google IT Support Professional Certificate as constituting prior learning for its BSc degree programmes:

  • Technical support fundamentals
  • The bits and bytes of computer networking
  • Operating systems and you: Becoming a power user
  • System administration and IT infrastructure services
  • IT Security: Defense against the digital dark arts.

Recognised by both small and global firms, the Google IT Support Professional Certificate is taught through a number of engaging activities, including video lectures, quizzes, and hands-on labs and widgets. Learners are introduced to troubleshooting and customer service, as well as networking, operating systems, system administration, automation, and security.

Craig O’Callaghan, Chief Operating Officer (International), University of London, said: “I am delighted that this partnership is based on our shared tradition of open access to quality education for all who can benefit.”

Dr Matthew Yee-King, Lecturer in Computing at Goldsmiths, University of London, and Programme Director for the BSc Computer Science programmes, said: “It is great that, through the Certificate, we have been able to integrate high-quality content, developed by the industry leader in applied computer science, into the learner experience for our students on the new degree programme. This will open up its appeal to a much wider group of people across the world.”

Jeff Maggioncalda, Chief Executive Officer, Coursera, said:

This first-of-its-kind collaboration between the University of London, Google, and Coursera allows learners to gain both job-ready skills and academic credit in a flexible and accessible way.

He added: “Learners can now apply this foundational knowledge as a gateway to pursuing a career in IT while working their way to a full BSc Computer Science degree from the University of London through Coursera.”

Natalie Van Kleef Conley, Product Lead at Google, said: “As the need for IT professionals continues to grow rapidly around the world, it becomes critical to provide learners with new and innovative pathways to acquire those job-ready skills.”

She added:

We’re excited to see that the University of London has decided to award credit for the Google IT Support Professional Certificate toward its online Bachelor of Science in Computer Science degrees. Going forward, this is a powerful model for further collaboration between industry and academia.

To enrol for the Google IT Support Professional Certificate, please visit Coursera.

Anyone interested in registering their interest for the online BSc in Computer Science, can do so through Coursera.

See BSc Computer Science programmes are available at:

Notes to editors:

For further information contact:

Binda Rai: Head of External Relations, Media and PR (Worldwide)
University of London
Mobile: 07920 476 483
Landline: 0207 862 8545

Photos are available on request.

About the University of London

About the BSc Computer Science Programmes:

  • The BSc Computer Science programmes offer students the choice of eight specialist awards:
  1. BSc Computer Science
  2. BSc Computer Science (Data Science)
  3. BSc Computer Science (Machine Learning and Artificial Intelligence)
  4. BSc Computer Science (Web and Mobile Development)
  5. BSc Computer Science (UX)
  6. BSc Computer Science (Physical Computing and Internet of Things)
  7. BSc Computer Science (Games Development)
  8. BSc Computer Science (Virtual Reality).
  • Graduate Certificate and Graduate Diploma awards are available for the specialist areas listed above. (To be released in 2020.)

About the University of London

  • The University of London is the world’s oldest provider of academic awards through distance and flexible learning, dating back to 1858, when the University of London was awarded a Royal Charter by Queen Victoria.
  • In 1858 Charles Dickens described the University of London as ‘The People’s University’ when its 1858 Royal Charter extended access to degrees to those who could not come to London to study.
  • Today, students of the University of London’s distance and flexible learning programmes study from a suite of 100+ academic programmes, with some taking the award through self-study or through support from Recognised Teaching Centres across the world.
  • The University of London’s distance and flexible learning provider has come to be known as the world’s largest classroom, with 50,000 students worldwide, and over 1.4 million learners on the Coursera online platform for MOOCs (Massive Open Online Courses), bringing this global reach to more than 1.5 million people around the world in more than 190 countries.
  • Further information about the University of London is available at:

About Goldsmiths, University of London

The online BSc Computer Science programmes are being delivered with academic direction from Goldsmiths, University of London.

Founded in 1891, Goldsmiths is an institution with a rich academic history, known for its creative approach. Its 9,000 students are based on campus in the heart of south east London's New Cross community, studying undergraduate, postgraduate, teacher training and return-to-study courses in the arts and humanities, social sciences, cultural studies, computing, and entrepreneurial business and management.

Goldsmiths research shapes the future, changes lives and is at the forefront of creative practice, with almost three-quarters of research rated internationally excellent or world-leading by the 2014 Research Excellence Framework.