Requesting a transcript
The Transcripts Office can advise on how to obtain a copy of your University of London academic record. Please read the following advice before making contact.
The Transcripts Office offers the following services:
- General enquiries relating to transcripts.
- Award confirmation.
- Production and despatch of hard copy and/or soft copy transcripts.
- Confirmation of awards or despatch of soft copy transcripts to third parties such as employers or other Higher Education providers.
The process for obtaining documents
If you studied as an internal student at one of the University of London’s colleges or federation members, please contact us for further information.
When contacting us please include the following information:
- Full name (at time of graduation)
- College attended
- Date of award
- Title and subject of qualification
- Qualification level and classification
- Date of birth.
After checking this information, we will either send you the relevant forms to complete or will advise you who to contact within the college or federation member you attended.
If you studied as an external student or through the University of London distance learning programmes (formerly International Programmes), please follow the procedures outlined below to apply for a transcript.
World Education Services (WES)
If you are a former student of the University of London, whose records we hold, the University Central Office can normally upload documents directly to WES.
There is an administrative fee payable for the provision of this service; this is the same standard fee as for the documents requested.
External, University of London Worldwide and Distance Learning Students
What you need to do:
- Submit your application for official documents in the usual way, ticking the boxes on the application form for the documents you require to be uploaded.
- Write WES on your form, in the address box on the second page (Section 10).
- Supply your WES reference number or WES Form.
- Pay the standard administrative fee for the document(s) to be uploaded.
- Email your application form which includes a WES reference number or WES Form, Fees Slip along with any deadlines to Transcripts.
Internal or on-campus college students
If you require transcripts to be sent to World Education Services
The specific college or institute, rather than the Central Offices of the University of London, should hold your Transcripts. The holder of the record usually provide documents directly to WES. Please check with your college or institute in the first instance.
If you require a Certified Copy of the Certificate or Letter of Certification to be sent to World Education Services please check with the University of London Transcripts Office regarding your record(s). If we hold details, we should be able to supply a fresh document for upload to WES.
When you write to us, please list the following:
- Your full name at the time of your education
- Your date of birth
- Your title
- Level of qualification, plus start and end dates of study
- The name of the college attended.
Fees and how to make a request
How to request certified copies of certificates
Only one degree certificate is issued to each student and we do not hold copies, therefore you will need to provide a photocopy of your certificate, which we can certify.
Fees
Certified copies of certificates
- Each type of document - £15.
- These fees cover up to two copies. Additional copies ordered at the same time - £1.50 each.
If you studied as an external student or through the University of London distance learning programmes (formerly International Programmes) and require a certified copy of Certificate, download the application form and the fee slip [PDF], and ensure you pay online via transcripts fee (External website)
How to request transcripts
Transcripts are the full academic record of your studies, validated by an official University signature and seal. They will show which papers were taken and the numerical marks or alphabetical grades for each paper. All attempts at examinations will be shown whether passed, failed or referred. Registration dates will be indicated (where known), as well as the classification and date of award (where appropriate).
Some of the University records are incomplete and may not show the full range of options offered, or grades obtained in individual papers. Where you have passed certain papers of a qualification, but failed to qualify for an award, it may not always be possible to specify these papers on your transcript. Records for the BSc Special degrees and those taken under Special Relation may be incomplete. As full a transcript as possible will always be provided.
Transcript availability
When you submit a Graduation Document Enquiry we will investigate whether we can provide your documents. However, note that we cannot provide transcripts for MSc or MA awards prior to 1988. We are also unable to provide transcripts for research-based qualifications such as PhD’s or MPhil awards. If you apply for a Letters of Certification for a research-based qualification it will stipulate that no transcript is available.
Transcripts extracted from diploma supplements
If you graduated from University of London's Distance Learning programme from 2007 onwards you will have automatically received a Diploma Supplement with your Certificate. This includes details of the award itself as well as the information that would be indicated on a transcript. If you subsequently apply for a transcript via this service, you will receive a copy of the relevant pages from your Diploma Supplement, bearing the signature and seal of the Vice-Chancellor of the University of London.
Partial transcripts
Partial transcripts are records of examinations taken to date. If you are currently studying for a qualification, or did not complete an award, and require a partial transcript then the transcript fee is still payable. If you later require subsequent transcripts showing further exams then a new application and fee is required.
Completing students
If you are due to sit examinations this summer it may take up to three months from the date of award for your official Graduation Documents to be issued. In the meantime you may apply for a transcript via this service, although a complete transcript is unlikely to be issued until at least two working weeks after the examination results have been confirmed. If you are submitting a Graduation Document Application in these circumstances, please indicate clearly on your application form if you require partial or complete transcripts, or both. If you require both, you will need to pay two application fees.
Fees - Transcripts and Partial Transcripts
- Qualification awarded before October 1987 - £30.
- Qualification awarded after October 1987 - £25.
- These fees cover up to two copies. Additional copies ordered at the same time - £2.50 each.
If you are studying, or have studied, under University of London and require a transcript and/or a letter confirming your award complete the following 4 steps:
Step 1: Download and fill out the application form.
Step 2:
- Pay online via Transcripts Fee
Step 3: Download and fill out the Fee slip.
Step 4: Submit your application form along with the Fee slip to Transcripts Office by Post or via email: transcripts@london.ac.uk
How to apply for a letter of certification
The Transcripts Office can provide you with an official Letter of Certification, which will confirm your award. In our experience, these are generally acceptable as proof of your degree for employment and visa purposes. The document will hold the signature of the Chief Operating Officer of the University of London International Programmes and his embossed Seal.
Fees
Letters of certification, syllabuses, certified copies of certificates, confirmation of award
- Each type of document - £15.
- These fees cover up to two copies. Additional copies ordered at the same time - £1.50 each.
If you studied as an external student or through the University of London distance learning programmes (formerly International Programmes) and require a letter of certification, download the application form and the fee slip, and ensure you pay online via transcripts fee [external website].
Official “Confirmation of Award” letters
Requests for verification or confirmation of award from third parties
We can provide written confirmation of the award/qualification of a student to a third party. To enable us to provide confirmation we require:
- a letter from the student with signed authorisation enabling us to release information to the third party
and - a copy of the certificate of the student you are enquiring for.
Any letter authorising the release of information to a third party must contain the full name of the student at the time of study, the date of award, the title and level of the qualification and the name of the federation member they attended. There is an administrative charge payable for the provision of this service.
Please send your request to: verification@london.ac.uk
Fees
Letters of certification, syllabuses, certified copies of certificates, confirmation of award.
- Each type of document - £15.
- These fees cover up to two copies. Additional copies ordered at the same time - £1.50 each.
Contact details
If you are initiating an enquiry about obtaining official documentation from the University of London, please follow the process outlined at the top of this page.
However, if you need to make direct contact then note that replacement certificate enquiries are handled by the Diploma Production Office and all other document enquiries are handled by the Transcripts Office. Contact details for both offices are provided below.
Transcripts Office
University of London (Worldwide)
Stewart House
32 Russell Square
London
WC1B 5DN
Email: transcripts@london.ac.uk
Third party verification:
Email: verification@london.ac.uk
Diploma Production Office
University of London (Worldwide)
Stewart House
32 Russell Square
London
WC1B 5DN
Email: diploma.enquiries@london.ac.uk
Tel +44 (0) 207 862 8303
Fax +44 (0) 207 862 8287